After Sales

At Suzuki, we believe that the satisfaction of our customers goes beyond the moment of purchase by providing reliable After Sales Support and Service for Suzuki motorcycle products.

After Sales Support and Services

We pride ourselves in producing top-quality and reliable motorcycle products. We are fully committed to provide customer satisfaction by offering fast and efficient After Sales Service in all Suzuki exclusive and multi-brand shops.

Maintenance Service Guide

Scooter

Skydrive Crossover

Skydrive Sport

Burgman Street

Avenis

Burgman Street 125 EX

Underbone

Smash Carb

Smash Fi

Raider R150 Fi

Raider R150 Carb

Raider J Crossover

Backbone

GIXXER 155

GIXXER SF 155

GIXXER SF250

GIXXER 250

V-STROM 250 SX

Big Bike

GSX-8R

GSX-S1000GX

RM-Z450

RM-Z250

Burgman 400

SV650

Hayabusa

GSX-R1000R

GSX-S1000GT

V-STROM 1050DE

GSX-S1000

GSX-R1000

GSX-8S

V-STROM 800DE

Service Campaign

Suzuki Philippines offers Preventive Maintenance Service (PMS) as well as major and minor repairs to our customers all over the country. These After Sales solutions are critical in ensuring that your Suzuki motorbike is in top shape.

Oils and Chemicals

Ecstar genuine oil, r9000 10W40 fully synthetic MA/MA2
990PH-21010-001
Ecstar genuine oil, r7000 4AT semi synthethic 10W-40 MB
990PH-21EA0-0MB
Ecstar genuine oil, r7000 4T semi synthetic 10W-40 MA
990PH-21EA0-0MA
Ecstar genuine oil, r5000 40AT mineral 10W-40 MB
990OH-21DB0L0MB
Ecstar genuine oil, r5000 40T mineral 10W-40 MA
990OH-21DB0L0MA
Ecstar engine carbon cleaner 30ML
99000-31010-003
Ecstar long life coolant
990-PH24010-P50
Ecstar brake and parts cleaner (600ML)
990-PH-24010-P50
Fuel injector testing fluid 1L
90000C59255L000
Ultrasonic injector c. fluid (500ML)
99000C59254L000

Warranty

System & Coverage:


  1. Suzuki Philippines Incorporated, exclusive manufacturer / assembler / distributor of Suzuki motorcycles in the Philippines, warrants the original purchase of this motorcycle to be free from any defect in parts and workmanship, under normal use and service, subject to the following terms and conditions:

    Regular Bikes: Two (2) years from date of motorcycle purchase by the first owner or up to 20,000 kms of motorcycle use, whichever comes first.

    Big Bikes: Two (2) years from date of motorcycles purchase by the first owner. Unlimited mileage.


  2. Suzuki Philippines Incorporated covers by its warranty all troubles occasioned during the warranty period and attributable to the maker’s responsibility. Except expendable parts. Specified below are the conditions and parts not covered by Suzuki’s warranty which are not attributable to the maker’s responsibility.

    2.1 Trouble occasioned under the following conditions shall not be covered by this warranty.

    • Any motorcycle which has not undergone Periodic Inspection required by Suzuki in the owner’s manual.
    • Trouble occasioned through user’s negligence, abuse or use in a way much deviated from the use for which the motorcycle was originally designed (traffic accident, collision or overturning, racing, over revolution of engine, use of recycled and not recommended oil or fuel, user’s mishandling, etc.)
    • Trouble caused by the use of parts other than Suzuki Genuine Parts.
    • Trouble caused by making changes or alterations in the product and/or accessories.
    • Trouble caused by breaking a seal or by disassembling any irremovable part/s. (CDI Unit, Oil Pump, ECM Unit, Speedometer, Main Switch, Turn Signal Relay, Shock Absorber, etc.)
    • Trouble caused by inappropriate care (rusting, fading of color, natural deterioration, etc.)

    2.2 Natural wear or deterioration of the following expendable parts shall not be covered by this warranty:

    • Battery
    • Bolts & nuts
    • Brake show/pads
    • Cables
    • Clutch lining
    • Drive chain
    • Filters
    • Fuses
    • Gaskets
    • Lamp bulbs
    • Mags
    • Rubber parts (except engine oil seals)
    • Spark plugs
    • Sprockets
    • Tappet shims
    • Tires & tubes
    • Wheel spokes

    2.3 Initial and emotional complaints not based on any defect in quality or workmanship (vibration, noise, driving instability, etc.).


    2.4 Preventive service and other services done for maintenance, such as the following, shall not be covered by this warranty:

    • Cleaning of intake and exhaust systems
    • Lubricants, battery solution, and others utilized in Periodic Maintenance Service
    • Adjustment of clutch and brakes
    • Other normal preventive and maintenance services

    2.5 Any claim not presented in the specified procedures shall not be covered by this Warranty. (Motorcycles not registered. Uncertain contents of claim application.).


    2.6 Damaged occasioned in the course of transportation shall not be covered by this Warranty.


    2.7 This Warranty shall not cover any services rendered even during the Warranty Period if the services were not rendered perfectly.


  3. This Warranty does not apply to:
    • Any motorcycle that has been repaired or attended to outside of service facilities of Suzuki Philippines Incorporated or its accredited service shops.
    • Negligence or accident and improper use of motorcycle or failure of customer to comply with the owner’s manual accompanying this motorcycle.
    • When trouble develops due to use of parts not specified by Suzuki Philippines Incorporated or the use of imitation replacement parts.
    • Used in competition and racing.

  4. Reminders to Owners

    The original owner must fulfill the following:

    • It is mandatory for the owner to present the free service coupon, whenever requesting periodical checkup / service during Warranty.
    • Owner must take the motorcycle at his own expense, to any SUZUKI 3S SHOPS or ACCREDITED SERVICE SHOPS for PERIODIC or WARRANTY SERVICING.
    • Owner must report to the SUZUKI 3S SHOPS or AUTHORIZED SUZUKI DEALER, where the motorcycle was purchased, for any mechanical or electrical trouble. Have them inspect the motorcycle within 3 days from the occurrence of any trouble. They will prepare and fax the WARRANTY APPLICATION to us.
    • Owner must take the necessary recommendations on fuel and oil. Please refer to the owner’s manual.

  5. Suzuki Philippines Incorporated shall determine:
    • Whether any alleged defect is a defect covered by this Warranty.
    • Whether a defective part is to be repaired or replaced.
    • Whether the owner of the motorcycle has complied with the terms and conditions of this Warranty.
    • Used in competition and racing.

    The determination of Suzuki Philippines Incorporated of all the aforesaid matters shall be final and conclusive.

  6. Suzuki Philippines Incorporated assumes no responsibility for loss of the use of the motorcycle, loss of time, inconvenience or any other indirect, incidental or consequential damage resulting from the motorcycle not being available to the owner because of any defect covered by this warranty.

Important:

If you have any question or concern, please call or write to:

Suzuki Philippines Incorporated

Market Quality Assurance

Head Office:
126 Progress Avenue, Carmelray Industrial Park 1, Carmeltown, Canlubang, Calamba City, 4028, Laguna

Tel Nos.: 
(02) 462-5000 loc. 256

Fax No.:
(049) 508-3614

Email: 
[email protected]

Owner's Manual

Scooter

Skydrive Crossover

Skydrive Sport

Burgman Street

Avenis

Burgman Street 125 EX

Underbone

Smash Carb

Smash Fi

Raider R150 Fi

Raider R150 Carb

Raider J Crossover

Backbone

GIXXER 155

GIXXER SF 155

GIXXER SF250

GIXXER 250

V-STROM 250 SX

Big Bike

GSX-8R

GSX-S1000GX

RM-Z450

RM-Z250

Burgman 400

SV650

Hayabusa

GSX-R1000R

GSX-S1000GT

V-STROM 1050DE

GSX-S1000

GSX-R1000

GSX-8S

V-STROM 800DE

Accessories

×
SIDE CASE ADAPTER
SRP 900

Bike Model: GSX-S1000GX

(Required for side case installation)

FUEL CAP PROTECTION CRB-LOOK (EVOTEC)
SRP 1300.00

Bike Model: SV650

DC Socket
SRP 1400.00
FUEL TANK PROTECTION FOIL
SRP 1500

Bike Model: SV650

VALVE CAPS
SRP 1600.00

Bike Model: SV650

LOCK SET CASE DL1050 (2 SETS)
SRP 1600.00
USB Socket
SRP 1600.00

Bike Model: GSX-8S

USB Socket
SRP 1700

Bike Model: GSX-8R

WHEEL DECAL WITH SUZUKI LOGO WHITE
SRP 1800.00

Bike Model: SV650

Fuel tank protection foil (Transparent)
SRP 1800.00

Bike Model: V-STROM 1050 DE

Fuel tank protection foil (transparent)
SRP 1900.00

Bike Model: GSX-S1000

TANKPAD TRANSPARENT
SRP 2100

Bike Model: SV650

Fuel Tank Pad
SRP 2300.00

Bike Model: V-STROM 1050 DE

LOCK SET
SRP 2500

Bike Model: GSX-S1000GX (In combination with side case set)

FUEL TANK PROTECTION FOIL (TRANSPARENT)
SRP 2667.00

Bike Model: GSX-S1000GX

High Screen
SRP 2800.00

Bike Model: V-STROM 800 DE

Hayabusa fuel tank pad (Gold
SRP 2900.00

Bike Model: Hayabusa

Single Seat Cowl
SRP 2900.00

Bike Model: GSX-8S

SINGLE SEAT COWL
SRP 2900

Bike Model: GSX-8R

RING FOR TANK BAG
SRP 3000

Bike Model: GSX-8R

RING FOR TANK BAG
SRP 3000

Bike Model: GSX-S1000GX

High screen
SRP 3100.00

Bike Model: V-STROM 1050 DE

LOCK SET FOR ALU CASE DL1050 (4 SETS)
SRP 3400.00
SIDE CASE GARNISH SET
SRP 3400

(In combination with Side Case Set)

TANKRING FOR TEXTILE TANKBAG
SRP 3861

Bike Model: SV650 (Required for tank bag small installation)

FUEL TANK PAD
SRP 4322

Bike Model: GSX-S1000GX

LOW SEAT
SRP 4400

Bike Model: GSX-S1000GX

SHORT SCREEN (SMOKED TINT)
SRP 4800

Bike Model: GSX-S1000GX

Fuel Tank Protection Foil
SRP 5200.00
TOURING SCREEN (SMOKED TINT)
SRP 5300

Bike Model: GSX-8R

Handlebar balancer set
SRP 5400.00

Bike Model: GSX-R1000

Meter Visor
SRP 5600.00

Bike Model: GSX-8S

Low Seat
SRP 5900

Bike Model: V-STROM 800 DE

FUEL TANK PAD
SRP 5975

Bike Model: GSX-8R

Under Cowl
SRP 6600.00

Bike Model: GSX-8S

FUEL TANK PROTECTION FOIL
SRP 7078

Bike Model: GSX-8R

Side stand extension plate
SRP 7300.00

Bike Model: V-STROM 1050 DE

Side Stand Extension plate
SRP 7300.00
Aluminium chain guard
SRP 7600.00

Bike Model: V-STROM 1050 DE

SIDE CASE BRACKET SET
SRP 8000

Bike Model: GSX-S1000GX (In combination with side case set)

Clutch lever protector
SRP 8100.00

Bike Model: GSX-R1000

Brake lever protector
SRP 8100.00

Bike Model: GSX-R1000

Brake lever guard
SRP 8500.00

Bike Model: GSX-S1000

Clutch lever guard
SRP 8500.00

Bike Model: GSX-S1000

Carbon alternator cover
SRP 9000.00

Bike Model: GSX-S1000

Screen adjust kit
SRP 9443.00

Bike Model: V-STROM 1050 DE

FUEL TANK BAG (SMALL)
SRP 9600

Bike Model: GSX-8R

TANKBAG SMALL, RINGFIXATION
SRP 9600

Bike Model: SV650

FUEL TANK BAG (SMALL)
SRP 9600

Bike Model: GSX-S1000GX (In combination with side case set)

FRONT AXLE SLIDER
SRP 9900

Bike Model: GSX-S1000GX

Alternator cover protector
SRP 10800.00

Bike Model: GSX-R1000

REAR AXLE SLIDERS
SRP 11300
Billet Brake Lever (Anodized)
SRP 11700.00

Bike Model: GSX-8S

Billet Clutch Lever (Anodized)
SRP 11800.00
ACCESSORY BAR
SRP 12100

Bike Model: V-STROM 800 DE

(Required for LED fog lamp installation)

COVER FRAME KIT (BLACK)
SRP 12700.00

Bike Model: SV650

Billet brake lever (Anodized)
SRP 12800.00

Bike Model: GSX-S1000

Billet clutch lever (Anodized)
SRP 12800.00

Bike Model: GSX-S1000

SEAT ASSY
SRP 12915

Bike Model: SV650

Clutch cover protector
SRP 13100.00

Bike Model: GSX-R1000

Single seat cowling-Matt Silver/Red
SRP 13884.00

Bike Model: Hayabusa

Single seat cowling- Black/Gold
SRP 14020.00

Bike Model: Hayabusa

Foldable Clutch lever
SRP 16600.00

Bike Model: GSX-R1000

Top case carrier set
SRP 16800.00

Bike Model: V-STROM 1050 DE

Carbon clutch cover
SRP 19700.00

Bike Model: GSX-R1000

ACCESSORY SLIDER KIT
SRP 23900.00

Bike Model: SV650

LED Fog Lamp
SRP 26000.00

Bike Model: V-STROM 800 DE (In combination with accessory bar)

Aluminium Skid Plate (Silver)
SRP 28000.00

Bike Model: V-STROM 800 DE

Frame slider
SRP 31000.00

Bike Model: GSX-S1000

Frame slider set
SRP 32100.00

Bike Model: GSX-R1000

Side case bracket
SRP 39700.00

Bike Model: V-STROM 1050 DE (Required for aluminium side case set installation)

Aluminium top case
SRP 40010.00

Bike Model: V-STROM 1050 DE

SIDE CASE SET
SRP 43200

Bike Model: GSX-S1000GX

FRAME SLIDER
SRP 59300

Bike Model: GSX-8R

Aluminium side case set
SRP 79700.00

Bike Model: V-STROM 1050 DE

990PH-21010-001

Note: Applicable for Big Bikes and Other manual small bike
models. (Backbone and Underbone)

Price available upon request

Part Number

SRP

Description