Cebu, Philippines, April 19, 2022 – Suzuki Philippines Incorporated [SPH] – Cebu Regional Office, After Sales Service and Marine Division celebrated the opening of the newest Regional Parts Distribution Center in Cebu.
This additional Parts Distribution Center will provide an even better service to Marine and Motorcycle Customers and Dealerships by having faster parts delivery across the Visayas Region.
“One of major objective why we established a warehouse and a parts distribution here in the heart of Cebu, Suzuki Philippines want to strengthen the Suzuki’s After Sales presence in the transportation industry in the Philippines.
To complete that, now, we have here the Spare Parts Warehouse near you to specially shorten the delivery lead time and to make the spare parts easily available at any given time” said by Spare Parts Department Head Nonito Dayandante.
He further added “Suzuki Philippines is committed to serve you better, to the best of our ability, but within our means”
This newly opened Suzuki Spare Parts Distribution Center will provide an even stronger service offering for Suzuki Customers at Visayas Region by enabling quicker parts delivery which enhances uptime within today’s competitive business landscape.
Cebu Parts Warehouse also allows Suzuki to rebalance parts stocks in Visayas from their central distribution Center in Laguna.
This expanded parts availability will impact the Visayas Customers and Dealers directly as their commitment is to ensure that they support their Visayas Dealers and to move parts closer to their valued customers is one of the company’s major steps in expediting the shipments of parts to each dealerships.
This strategically located facility will support different Suzuki Dealerships across Visayas Region and will able to provide all parts needed easily for Motorcycle and Marine customers when they need it the most.
PARTS SAME DAY DELIVERY PROGRAM
The supply of Suzuki Genuine Parts in a timely manner is critical to keeping their valued customer satisfied and happy. In order to achieve this, Suzuki Philippines After Sales Service has also elevated the level of service and customer satisfaction thru fast delivery.
In December 2021, SPARE PARTS SAME DAY DELIVERY PROGRAM has started the trial in Motorcycle and Automobile Dealers that are located within 75 km radius from SPH Laguna Warehouse.
Through this program, Suzuki will gradually introduce Spare Parts Warehouse to Visayas for efficient and convenient same-day delivery of parts. This expanded service will address all parts concerns across Visayas Region especially for the After Sales warranty concern.
Now, through a significant expansion and renovation of Cebu Spare Parts Warehouse facility, Suzuki will be able to extend this strong level of service and support to Suzuki Customers within Visayas Region!
This Regional Office has been the 4th office of Suzuki in Cebu since they started their operation in Cebu Region. This current office is located at J.A.C. Bldg. in Cabancalan, Mandaue City.
The Cebu Suzuki Family on year 2012 has just started with only 6 Staff in After Sales Department and 9 Personnel in Motorcycle Sales including the Regional Manager, Admin and Marketing.
In 2019, Suzuki started the planning to have an additional Distribution Center and decided to be located beside their Cebu Regional Office.
Cebu Warehouse expansion and renovation has started in January 2021 and the 4500sqm. Spare Parts Warehouse has been successfully completed in April 2022.
REGIONAL SUZUKI PARTS DISTRIBUTION CENTER
The Suzuki Philippines Spare Parts Expansion in Cabancalan, Mandaue City, Cebu is the latest demonstration of their passion in delivering best satisfaction for their Suzuki Valued Customers and to their Dealerships.
About Suzuki Philippines Incorporated
Suzuki Philippine Incorporated is a wholly-owned Japanese multinational firm highly recognized in the automotive industry. The company specializes in the manufacture and sale of motorcycles and distribution of compact vehicles and outboard motors.
For more information about Suzuki Philippines please visit www.suzuki.com.ph and like us on Automobile – www.facebook.com/SuzukiAutoPH
Motorcycle – www.facebook.com/SuzukiMotorcyclesPhilippines
Marine – https://www.facebook.com/SuzukiMarinePH